Dear Mr Clements,
Thank you so much for sending the little bottle of clock oil, it arrived safely a week or so ago, and it is greatly appreciated in order to keep our George Wood longcase running smoothly. It was lovely to talk with you and your son in London. I’ve been so pleased with my clock these 11 years, and look forward to many, many more years. Thank you again for the clock oil – and for your friendliness and helpfulness.