I just wanted to say thank you very much for fixing my family’s clock. We are really happy with it, and I would rate your company to anyone that asked. Excellent customer service and aftercare



Hi Daniel

We picked up the clock on Friday night (in order to keep well clear of Arsenal fixture!) and wanted to thank you and your team for the excellent work done on restoring the door and hinges and keeping to the agreed estimate. The door restoration has been done to an extremely high standard of craftsmanship with which we are delighted and the end result is a vast improvement on the previous efforts by another restorer. We are very happy to have the clock back in working order and looking beautiful after its time in your workshops.

Thank you again and we would be very happy to recommend you to any of our friends in need of your services.

Everytime Gene winds our clocks – We think of you !

All the Best to You and Your Family

Dear Roy,

Thank you so much for delivering the wonderful Bilbie clock to me last week. I am so grateful to you and Valerie for making such a long journey from Cheshire to Somerset.

I am delighted with the clock……



Dear Roy and Duncan,

Many Thanks for “Re-Booting” my clock! It looks great and is keeping good time.

Cheers !


Dear Roy,
Please forgive the familiarity, only I am afraid I don’t know your surname. thank you so much for repairing my barometer! it has been in my family for such a long time and I am delighted to have it back in working order as it its so much more reliable than the weather forecast. A little note such as this is not enough to tell you how happy I am to see it working again, as it seems like an old friend who has been given a new lease of life! So very many thanks.
With kind regards and much appreciation,

Dear Roy and Valerie,
Just a short note to say the biggest thank you for all your help in returning our grandfather clock to full working order, through the skillful hands of Matt in your workshop. Thank you for the warmest of welcomes into your home and for the kindness of your hospitality in the surprise provision of a very sufficient lunch, which was well received after the long drive up from Essex, last Friday. It was a great pleasure to see your lovely and amazing collection of clocks and furniture and to learn so much about their history – fascinating in every way…..
Sincerely yours,

Hello Duncan,
Just a quick note to let you know the clock arrived safely and soundly on our doorstep in Houston earlier this week and has been keeping perfect time ever since. It is a magnificent piece and we are most happy to have it amongst our growing family of longcase clocks.

Dear Daniel,
The clock duly arrived on the 9th June. I am very pleased with it. The packing was excellent and the clock fully matches your description. If you ever see another clock by ……… I would be very interested in buying it……..
Many thanks for your courtesy and efficiency,

Dear Mr Clements,
The last time you came to my aid in respect of a timepiece was Jan 2005 and you, a internationally renowned horologist, generously agreed to repair my wife’s simple battery operated clock. At the time I was president of …….. and have now retired back to my family business. I was astonished at your wonderful old fashioned thoughtfulness to take on this tiny frivilous task which quite frankly marked a rare and priceless quality in todays first age of greed. …. I wanted to place on record my and my wife, Eve’s gratitude to you and your team at Pendulum of Mayfair. You all reflect the very finest in your field.
With deepest appreciation,