Dear Mr Clements,
The last time you came to my aid in respect of a timepiece was Jan 2005 and you, a internationally renowned horologist, generously agreed to repair my wife’s simple battery operated clock. At the time I was president of …….. and have now retired back to my family business. I was astonished at your wonderful old fashioned thoughtfulness to take on this tiny frivilous task which quite frankly marked a rare and priceless quality in todays first age of greed. …. I wanted to place on record my and my wife, Eve’s gratitude to you and your team at Pendulum of Mayfair. You all reflect the very finest in your field.
With deepest appreciation,